The agency said it was working on a forensic investigation and urged customers to review their accounts and change passwords.
Aqueducts and Sewerage Authority (AAA) President Doriel Pagan confirmed this Saturday that a cyber attack that occurred last week on the corporation’s systems compromised information from both customers and its employees.
In a press release, PRASA said it is actively working on a judicial investigation with the Office of Innovation and Technology Services (PRITS) and the Federal Bureau of Investigation (FBI). English) after a cyber security incident.
“It should be noted that after the discovery of the incident and from the first moment, we work with the relevant authorities, in particular with the FBI and CISA. Likewise, PRASA immediately activated its security protocols,” explained the Executive President.
However, it was detailed that critical infrastructure was not affected by the segmentation of AAA networks. Therefore, there is no threat of termination of work.
PRITS Executive Director, Nannette Martinez, stated that “as part of the sound public administration that this government has put in place, we have agreements with the FBI where they are immediately integrated and we share information in addition to receiving input on protocols and analysis. evidence “.
They also clarified that the criminal organization has already been identified at the national level and that unfortunately we continue to look at this aspect globally because of the way we process information. At this time, we continue to analyze the possible impact, the attack vector and its scope in order to provide a more detailed message to affected users.”
“As this is an investigation, we cannot comment further. However, we assure all our customers that the services offered by the Authority are still valid and we continue to work to provide quality and efficient services,” said Pagan.
The agency urged all its customers to access their accounts and change their passwords periodically – not only on the AAA platform, but on all platforms that have accounts. They also invited all citizens to visit https://www.protegetusdatos.pr.gov so as not to become a victim of cyber attacks.
As the investigation progresses and we are able to provide more detailed information, impact and next steps, we will share updated information.
Author: First hour
Source: Prime Ahora